Re: BluesTV again

Colonia

My subscription was up for renewal last week, and I wanted to check whether it was set to auto-renew and whether I would be receiving the early bird price.

However, I noticed that the ‘My Account’ page was missing. Additionally, under the FAQs section, there is a link labelled ‘manage your account here’, but that link isn’t working either.

My package did renew at the full price but I wrote to them and they refunded £30. The ‘My Account’ page is still missing though.

I’m wondering if this is a deliberate policy to block people accessing their account page at renewal time as I wouldn’t have been able to cancel auto-renewal even if I’d wanted to.