CUSTOMER SERVICE REPRESENTATIVE 4 - MESA, Arizona, United States
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CUSTOMER SERVICE REPRESENTATIVE 4 528252 MESA DEPT OF TRANSPORTATION Full-time Closing at: Aug 19 2024 at 23:55 MST Add to favorites Favorited View favorites Driving the future of transportation with a diverse and innovative team!CUSTOMER SERVICE REPRESENTATIVE 4This position is open only to current ADOT employeesJob Location:Address: 4123 E Valley Auto Dr. Mesa, AZPosting Details:Salary: $40,207.02Grade: 17Job Summary:Under minimal supervision, perform senior level or lead customer service activities in field office; managing the most complex customer service complaints, inquiries, and issues that may include specialized instruction, training or certification in specialized areas of expertise; train lower-level staff, and monitor and manage workflow within the unit, evaluating and recommending changes to work processes and procedures. May serve as backup for supervisor.Job Duties:Essential Duties and Responsibilities include but are not limited to:• Specialize in identity document ver...