I am unable to log in to Digital Banking, what should I do?

I am unable to log in to Digital Banking, what should I do? Please check our Service Status page (opens in a new window) for any known service issues. There are a number of scenarios that may prevent you from logging in to Digital Banking, here are some of the most common with suggested solutions. 'Customer Number, security number or password has been entered incorrectly' If you can't remember your login details, you will need to re-register for Digital Banking (opens in a new window) in order to regain access to the service. Please follow these instructions, even if you believe you have entered the correct details, sometimes occasional mistakes can occur. Unable to enter your customer number If you're using the numbers on the right-hand side of your keyboard to enter your customer number, make sure your number lock key is on. If you find you have run out of space to enter your customer number make sure you have entered your date of birth in the ddmmyy format not ddmmyyyy. System asked...