Guide to Business Process Management Metrics - APEX Global

Home Guide to Business Process Management Metrics Business process management (BPM) metrics serve as goalposts to facilitate operational improvement and enable business success. It is composed of key performance indicators (KPIs) which are measured and analyzed to help decision makers come up with strategies that contribute to a positive impact on the bottom line. The right metrics can help you understand where your business is right now and what needs to be done to achieve your goals. When your KPIs are aligned with your company objectives, it can be a key factor in long-term, sustainable business success. BPMs benefit organizations by promoting accountability, clarifying goals, and prioritizing the allocation of scarce resources.What you'll find in this article1 How to Develop BPM Metrics2 Metrics to Measure for BPM3 Best Practices in Measuring Business Process Management Metrics4 TakeawayHow to Develop BPM Metrics1. Focus on a Critical FewStart by focusing on what exactly needs to b...