Wigan Warriors - wiganrugbyfans.com • Nightmare buying tickets
Just got a call from an elderly relative who tried to buy tickets online last night for the Salford game for her and some friends (apparently there is a new ticketing website in place) This is her experience:
She tries to log in and it denies access saying her details have expired because of the new system and she has to reset her password.
She tries to reset her password - it says in order to do so you need to enter the 'client code' so they can email it to her. She has no idea what her code is and neither do I for that matter.
She then rings up to ask for her client code and no-one answers.
She and her friends decide not to go because they can't get tickets.
Now bless her heart she didn't contact me to ask for help as she didn't want to bother me. I found out because I rang her myself today about something else and have since sorted out tickets for her (although 3 of her friends now can't go).
Some might see this as a bit of a trivial thing - I think I was motivated to post mainly because she struggles to muster the courage to go out and do things these days and I'm annoyed for her. But top marks again to the off field at Wigan - its now a nightmare for the less able to buy tickets (at least on this occasion).
She tries to log in and it denies access saying her details have expired because of the new system and she has to reset her password.
She tries to reset her password - it says in order to do so you need to enter the 'client code' so they can email it to her. She has no idea what her code is and neither do I for that matter.
She then rings up to ask for her client code and no-one answers.
She and her friends decide not to go because they can't get tickets.
Now bless her heart she didn't contact me to ask for help as she didn't want to bother me. I found out because I rang her myself today about something else and have since sorted out tickets for her (although 3 of her friends now can't go).
Some might see this as a bit of a trivial thing - I think I was motivated to post mainly because she struggles to muster the courage to go out and do things these days and I'm annoyed for her. But top marks again to the off field at Wigan - its now a nightmare for the less able to buy tickets (at least on this occasion).
Statistics: Posted by MadDogg — Fri Jun 28, 2019 12:56 pm