Advantages and Disadvantages of Patient Portals - Benchmark Solutions, a division of Harris

May, 2023Patient portals can have a profound impact on patient engagement and patient outcomes. According to one study by the Journal of Medical Internet Research, patient portals have the potential to enhance the doctor-patient relationship, improve health status awareness, and increase adherence to treatment plans.Patient portals are becoming more commonplace in every medical field, but their features and capabilities vary. It’s clear that patient portals provide advantages to both patients and providers, but change can be daunting. Below, we’ll address some advantages and disadvantages of patient portals, and ways your practice can address problems before they appear.What Are Patient Portals?A patient portal is a secure online platform that allows patients to access their personal health information and interact with healthcare providers. Portals are typically secure web-based applications that patients can access using a computer or mobile device from anywhere.Patient portals are d...