Career Opportunity: General Manager, Cranbrook Curling Club

The Cranbrook Curling Centre is seeking a dynamic, organized, and people-focused General Manager to lead the day-to-day operations of our community-driven facility. This role is ideal for a proactive leader who excels at relationship-building, enjoys working with staff and volunteers, and is passionate about creating a welcoming, inclusive, and well-run organization.
Reporting to the Board of Directors, the General Manager is responsible for overseeing operations, staff and volunteer coordination, financial and administrative management, fundraising and sponsorship development, and community engagement. The successful candidate will play a key role in strengthening partnerships, supporting club growth, and ensuring an exceptional experience for members, users, and the broader community.
This position requires strong communication skills, excellent organizational abilities, and a solution-focused mindset. Experience in recreation, nonprofit management, fundraising, or volunteer-led organizations is considered a strong asset.
This is an exciting opportunity to make a meaningful impact and grow the Cranbrook Curling Centre.

Key Responsibilities
Leadership & Governance
• Implement policies, strategic priorities, and direction established by the Board of Directors
• Serve as the primary liaison between the Board, staff, volunteers, members, and external stakeholders
• Provide regular reports to the Board, including operational updates, financial reports, and risk assessments
• Support Board committees and attend Board meetings as required
Operations & Facilities Management
• Oversee daily operations of the Curling Centre, including ice operations, scheduling, leagues, bonspiels, and special events
• Ensure the facility is maintained to a high standard of safety, cleanliness, and functionality
• Manage contracts and relationships with service providers, suppliers, and regulators
• Ensure compliance with applicable bylaws, safety regulations, and insurance requirements

Financial Management
• Prepare and manage the annual operating budget in collaboration with the Board Treasurer and book keeper
• Monitor revenues and expenses, ensuring fiscal responsibility and financial sustainability
• Oversee cash handling, financial controls, payroll, and reporting
• Identify and pursue opportunities for revenue generation, sponsorships, grants, and fundraising

Human Resources & Volunteer Management
• Recruit, hire, train, supervise, and evaluate staff
• Support and coordinate volunteers, including league coordinators and event committees
• Foster a positive, inclusive, and respectful workplace culture
• Ensure compliance with employment standards and workplace health and safety requirements
Programming, Membership & Community Engagement
• Oversee league programming, youth and adult development programs, and community bookings
• Promote membership growth, retention, and engagement
• Build strong relationships with Curling BC, local organizations, schools, and community partners
• Act as an ambassador for the Cranbrook Curling Centre within the community

Marketing & Communications
• Oversee marketing, communications, and social media presence
• Promote leagues, events, rentals, and sponsorship opportunities
• Ensure clear and effective communication with members and stakeholders
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Qualifications & Experience
• Minimum Grade 12 Diploma
• 2 – 3 years of proven experience in management, preferably in a recreation, sport, hospitality, or non-profit environment
• Strong financial management and budgeting skills
• Experience in fundraising through grant applications, sponsorships, and community partnerships
• Experience supervising staff and working with a wide range of volunteers
• Excellent organizational, communication, and interpersonal skills
• Knowledge of curling operations is an asset, but not required
• Ability to work flexible hours, including evenings and weekends
• Strong problem-solving skills and ability to work independently
• Must have, or be willing to obtain a Serving It Right, Food Safe and a First Aid Certificate
• Criminal Record check will be required
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Personal Attributes
• Excellent interpersonal and people skills
• Exceptional verbal and written communication skills
• Strong organizational and time-management abilities
• Proactive, adaptable, and solution-focused approach to work
• Experience working effectively with both volunteers and staff
• Collaborative, approachable, and community-oriented
• Professional, ethical, and accountable
• Strong leadership and decision-making abilities
• Passion for community sport and recreation preferably in the sport of curling
• Ability to work flexible hours. Some evenings and weekend work are required
Compensation & Hours
• $55,000/year +
• Extended hours during the peak season, including evenings and weekends
• Full-time, year-round role
• Flexible and reduced hours during the summer months

Please send you resume and cover letter to Brenna Hong, President of the Cranbrook Curling Club at brenna@cranbrookcurling.ca. Applications will be accepted until February 15th. Early applications are encouraged.