Cancelling Your Contract - A Guide

Welcome to the O2 Community!If you need any advice, go ahead and create a forum post HEREIn light of a few recent threads popping up regarding issues with cancellation I thought it would be good to post this guide to cancellation which would guarantee a pain free cancellation without any issues.Obviously it is regrettable if you are considering leaving O2 but if you have made the decision to leave, taking the following steps will ensure your termination is as painless as possible.You can find an updated cancellation guide, including the PAC/STAC changes that came into place on 1st July 2019, here.I am still within contract. Can I cancel?You can cancel at any time but there will be a charge for this unless you are in an initial cooling offer period. If you are on O2 Refresh this charge will be the remaining balance on your phone plan which you can view in myO2. On any other tariff and the fee will be no more than your line rental multiplied by the number of months remaining on your cont...