'Make me a better doctor': Kaiser Permanente's AI playbook - Becker's Hospital Review | Healthcare News & Analysis

The Oakland, Calif.-based health system offered Abridge, an ambient AI listening tool that drafts clinical notes for the EHR, to tens of thousands of providers.Becker’s caught up with Brian Hoberman, MD, executive vice president of IT and CIO at the Permanente Federation, at the HIMSS conference in Las Vegas to find out how the implementation is going.Question: How has the rollout of ambient AI at the Permanente Medical Group been going so far? What have been the benefits and challenges?Brian Hoberman: People love it. Whenever I talk about it with people, whether they know what I do for a living or if I happen to be in the exam room with a relative and the doc doesn’t have any idea that I work for KP, what I hear is: “This is great.”The ultimate goal of healthcare IT was always: Make me a better doctor. We did a lot of things that made the healthcare delivery system much more effective in delivering quality and a lot of other great things. But people didn’t feel it, and then you come a...