Alaska and Hawaiian Airlines Begin Integration of Terminal Operations

Hawaiian Airlines has begun the process of relocating its lobbies next to Alaska Airlines at several key airports. By integrating their airport spaces at key locations, the airlines aim to streamline their operations processes for passengers.Hawaiian’s co-location efforts involve moving its gates, ticket counters and other airport resources next toAlaska’s— with some locations featuring fully shared spaces between the two airlines.Co-Location of Passenger Terminal OperationsThe co-location effort involves aligning Hawaiian Airlines’ gates, ticket counters, and other airport resources with Alaska Airlines’ facilities.In some airports, the airlines will share spaces entirely, making transitions between flights, check-in, and baggage claim faster and more efficient.Celley Buchanan, Alaska Airlines’ Vice President of Operations and Customer Service, emphasized the goal: “We’re dedicated to making travel easier for our guests. These changes are a major step toward enhancing their experience...