Assistance while travelling | Travel information | NS

Travel information Traveling with a functional disability If you travel with a physical disability and need help boarding, transferring, or exiting the train, or if you have a visual disability and need someone to guide you through the station, then you can take advantage of the free NS Travel Assistance service. NS offers Travel Assistance at more than 125 stations throughout the Netherlands, from the first train in the morning to the last train at night. A trained NS employee or taxi driver can help you on behalf of NS at the station and during your train journey. Requesting NS Travel AssistanceOverview of stations Booking NS Travel Assistance You can also request NS Travel Assistance via the NS app on your smartphone or tablet. Now, you can contact us via the app with a simple the press of a button. You can also book your journey via ns.nl/reisassistentie. If we have sufficient capacity at that moment, we can even offer the option of travelling within an hour of booking your journey...